Sales Contact Management Software Free

Disorganized or incomplete contact information causes massive headaches, delays, and missed opportunities. Well-organized and accessible customer data, on the other hand, is easy to search, up-to-date, and most importantly, scales sales performance.

sales contact management software

CRMs can analyze your customer data to improve coordination between your sales, marketing, and customer service teams. CRMs also include powerful features like pipeline management, email automation, and even a sales power dialer.

Never allow a lead to fall through the cracks because of mishandled, lost, or incorrect information. Keeping contact data current and organized means more customers can move through the sales pipeline and make meaningful purchases.

Our current landscape of technology is a never-ending conveyor belt of innovation, and contact managers are no different. The following trends are shaping the future of online contact management software.

This is why contact functionality integrated with a larger CRM platform is so valuable. CRM is contact management on steroids, allowing you to improve customer interactions with data-driven precision.

Utilizing social media for lead management and prospecting is a great strategy for automatically populating your sales funnel. Nowadays, everyone is on social media, so it only makes sense to meet customers where they are. The best contact list software should be able to navigate and draw data from those channels as your customers engage with your marketing efforts.

Zendesk Sell is a sales CRM software solution that offers some of the most useful contact management tools today. With mobile access and a customizable and intuitive user interface, Sell is easily integrated into daily workflow no matter where your team is or what their IT capabilities are.

HubSpot is a customer relationship management platform that includes a dedicated contact hub, which offers a drag-and-drop editor, SEO recommendations, and website themes. This sales contact program can integrate with Gmail and Outlook, as well as schedule and track emails and contact activity.

Pipedrive is a CRM software for sales teams that focuses on lead generation and contact management. It allows reps to customize the naming of their pipeline stages to fit within a preexisting sales process, and it uses simple drag-and-drop features to track business contacts and lead progress.

Automation tools include one-click contact data collection, webhooks, open API, and an AI-powered sales assistant. It provides tools to help with goal setting, activity tracking, lead qualification, and smart communications. Pipedrive features numerous integrations with other contact software apps, including Zapier, Pandadoc, and Leadfeeder.

ActiveCampaign is a CRM platform that allows users to personalize messaging, segment customer populations, and automate workflow. This sales CRM software can automate lead prioritization, task creation, lead nurturing, and contact management. ActiveCampaign can close deals automatically and build branching automations to track the customer journey through various customizable pipelines.

The centralized platform migrates old data for free, and automatically updates contact details. Its email and marketing automation tools include a full email template library and integration with over 300 other commonly used sales tools.

Nextiva is a contact manager serving both small business and enterprise clients. It is known for its business phone functions which include voicemail-to-email capability, call queuing, and a mobile app. This customer contact database includes customer tracking sales and service tools, as well as built-in automations that can send emails, surveys, and auto-responses.

Sales tools include a customizable visual pipeline management tool that allows users to map out and track customers through every stage of their sales journey. Nextiva integrates with Outlook, Salesforce, and G Suite, among others.

In a letter he wrote to Jean-Baptiste Le Roy in 1789, Benjamin Franklin famously wrote, "In this world, nothing can be said to be certain, except death and taxes... and a shared repository for customer contact information being helpful for sales teams of all sizes, industries, and structures."

Being able to readily access and analyze customer and prospect data can make your sales efforts considerably easier and more effective. That's why contact management software is always an option worth exploring.

"Contact management software" is a catch-all term for data management software that encompasses any kind of software that allows you to track prospect, customer, and vendor contact information and communication. This can include data like addresses, individual employees, associated companies, open quotes, orders, and sales history. It's a resource that can improve your sales efforts by simplifying and streamlining processes like outreach and lead qualification.

The CRM and contact management system is easy to get started with, use, and navigate. In addition to contact management, other notable features include pipeline management, reporting dashboards, company insights, deal tracking, email tracking and notifications, prospect tracking, meeting scheduling, and live chat.

BIGContacts CRM simplifies contact management to help small businesses build customer relationships. The tool offers a detailed view of contact records including their phone numbers, location, emails, previous touches, transaction history, notes, and upcoming interactions. Any additional information can be stored under custom fields as well. These comprehensive contact records can be used to personalize various outreach communications and campaigns.

The contact management CRM provides the functionality to tag and sort contacts through static and dynamic contact lists to improve segmentation. The tool integrates with several business applications such as accounting, analytics, and marketing tools so that you can manage everything related to your contacts from a single platform. BIGContacts also provides remote access, allowing you to keep tabs on your contacts from anywhere.

ActiveCampaign also provides case studies so you can learn about the ways that other companies similar to your own are using the software's contact management tools and how they segment their customers.

Freshworks is a CRM and contact management system that helps you manage and nurture your contacts in order to create strong and lasting relationships with them. It automates contact data entry for you and provides 360-degree views of individual customers.

The HubSpot CRM platform's contact management tools are designed to remove friction from your sales processes, streamlining your sales efforts and giving your reps more time and flexibility to close deals.

Similar to the free version of the CRM, the platform automatically enriches your contact records with data from over 20 million businesses. It also notifies you when prospects open your sales emails or visit your website. HubSpot includes other contact management staples like prospecting tracking tools, meeting scheduling, and live chat (which both your sales and service teams can benefit from).

Emails, tasks, and notes specific to your individual contacts are all accounted for and easy to access. It also features tools that help you apply the information gathered during those communications to your sales efforts.

Bitrix24's contact management software's suite of features extends beyond what you may typically expect from this kind of platform. It contains standard contact management resources, including a centralized database for collecting and tracking prospect and customer contact information.

If you're interested in a free solution with functionality that generally isn't available with a standard contact management software, Bitrix24 may be worth considering. As your business grows and you want more out of your contact manager, Bitrix24's paid options can accommodate your needs at reasonable price points.

Streak's contact management tools can be integrated within your Gmail inbox, working alongside all other Google Workspace applications. The software also allows you to both maintain and share a timeline of customer contacts and communications. This can include information about email records, call logs, files, notes, and tasks.

Streak offers custom views of your sales pipeline. You can search, filter, group, and sort your contact data in any configuration as well as save those results in custom views and share that data with your team.

No matter how big your business is, what you sell, or how your sales team is structured, you're bound to have contacts you need to track and manage. If you haven't already invested in contact management software for your business, you should strongly consider some of the options listed above.

Contact management is a subset of CRM. CRM systems attempt to track all customer interactions and then tie that data into the sales pipeline, digital marketing campaigns, and even your supply chain. Pure contact management systems are much more focused. These systems generally work to maintain rock-solid addressing data, along with a summary of sales and associated sales rep information (especially any open contracts). They may also include an overview of other touchpoints with that customer, such as verbal communications or help desk calls.

So why not simply deploy a CRM if you want contact management features? Because no matter how beautifully it's designed, a fully functioning CRM, even one built as a small business CRM, is more than just a software implementation. It's also an overhaul of your sales and pipelining process and usually requires evaluations of how and why your company gathers data as well as your business intelligence strategy. For most tiny businesses and startups, that's too much overhead. These organizations want a tool that will help them find customers and sell. Now.

Starting with a standalone contact management service gets that job done. It gets your early sales operation off the ground quickly and smoothly, ensuring that any later expansion into CRM is not only easier but also has a good data pool at the outset. That's especially true if your contact management platform already has CRM capabilities built-in, as do many of the top players we list below. 041b061a72